Quality Policy Statement

The principal activities of Dy-Mark are the manufacture and direct marketing of

• Aerosol Products and accessories
• Prime and blank stock labels
• Packaging products and accessories
• Coding and Labelling identification systems

Dy-Mark operates a full quality system and remains committed to:

• Fulfilling the requirements of ISO 9001:2000, and
• Implementing continuous improvement on the Quality Management System, our products and services.

Dy-Mark’s vision is to ensure that the quality of products and services provided are to customer’s expectations and agreed specifications.

In achieving our vision of total customer satisfaction all staff of Dy-Mark commit to the following objectives:

• Provide specialist product solutions.
• Deliver the right goods on time, every time.
• Offer superior customer support and service.
• Manufacture and source the highest quality products to customer expectations.
• Ensure that all staff are trained to the level of expertise required.
• Identify at all times opportunities for improvement.
• Measure and improve the effectiveness of the Quality Management System.

Every Dy-Mark customer should feel confident that they can easily contact and communicate with us, that we listen, understand their requirements and expectations and respond with reliable quality solutions.

David Griffin             Ben Gillespie

Director                   Director

Revision: B Issued: 14/08/08

 

page last updated Friday, 22 August 2008